Friend Not Eligible To Receive Gift Steam

How to Refund a Gift on Steam in a Few Piece of cake Steps

Steam is an online video game distribution service offered and owned by the parent company, video-game programmer Valve. Steam offers digital rights management (DRM), video streaming, and social networking services to its users.

The company is considered the largest digital distribution platform and retailer for PC gaming. In 2017, they reported that their game sales revenue reached a staggering iv.3 billion U.S. dollars .

Can You Obtain a Refund on a Gifted Steam Game?

Yes, you can. You lot can go a full refund on whatsoever Steam game within 14 days since the purchase, provided that it has been played for two hours or less. This as well applies to games sent as gifts to other people, simply the souvenir recipient must initiate the refund request .

How to Get a Refund for a Gifted Game on Steam

If the recipient of the game hasn't redeemed their souvenir, make sure to ask for your money back within xiv days of purchase. If they have redeemed the game, you can still demand a refund provided that non more than than 14 days have passed since the purchase and that the recipient didn't play the game for longer than two hours.

The gift recipient has to get-go the refund process. Once they take completed their function, the person who made the purchase has to follow the standard Steam procedure to get their cash back.

Here is how you tin can go about it:

Tin can you request a refund via	Yeah / No
DoNotPay	Yes
Electronic mail	No
Phone	No
Letter	No
Website	Aye
In-person	No

Request a Refund on the Steam Website equally the Receiver of the Gift

To help the person who bought the gift obtain a refund, follow the side by side steps:

Visit Steam Support and sign in
Become to Games and Software
Select the gifted game from the list
Cull the issue with the game
Click on I'd Similar to Request a Refund
Confirm that the original Steam game purchaser should receive a refund

Request a Refund on the Steam Website as the Buyer of the Gift

Once the person you bought the gift for does their part, you tin can request your money dorsum. Hither is what y'all need to do:

Visit Steam Support and sign in
Become to Purchases
Select the gifted game from the listing. If the game doesn't appear here, y'all are probably not eligible to receive a refund for it
Cull a reason why you want the refund
Hit I'd Like to Request a Refund
Choose the refund method (i.e., the debit/credit menu y'all used for the purchase, or simply transfer the amount to your Steam Wallet)
You will receive a confirmation electronic mail from Steam that your request has been received

How DoNotPay Can Help You Get Your Steam Refund?

What if Steam doesn't budge, and you can't secure your coin dorsum? 1 word—DoNotPay. The procedure of getting your refund through our app is much simpler than going through the whole ordeal on the Steam website by yourself.

All you need to do is:

Open up the DoNotPay app in your web browser
Click on Get Protected under the Chargeback Instantly icon
Provide answers to our chatbot's questions (this part includes some information about your bank and the merchant y'all demand the refund from)
Verify your signature
Submit the asking

One time it collects all the cardinal details from you lot, DoNotPay gets in impact with your bank and requests your money back. To bolster the chances of obtaining a refund, DoNotPay too cites the relevant VISA and Mastercard codes and regulations that pertain to your case.

If you adopt to contact Steam without involving the bank, DoNotPay can reach out to them on your behalf, also.

What Is Steam's Refund Policy?

With then many video games to choose from, it can be tricky to hand-selection but the ones you'll relish the most—particularly if a demo isn't available. For this reason, Steam has a pretty straightforward refund policy . Information technology guarantees that y'all'll receive your dollars dorsum if the game you purchased doesn't give you much of a kick. Let's hear it from Steam:

"You can request a refund for nearly whatsoever purchase on Steam—for any reason. Maybe your PC doesn't come across the hardware requirements; maybe you bought a game by fault; maybe y'all played the championship for an hour and but didn't similar it.

Information technology doesn't matter. Valve will, upon asking via aid.steampowered.com, issue a refund for any reason, if the request is made within the required return menstruation, and, in the case of games, if the title has been played for less than two hours. In that location are more details beneath, but fifty-fifty if you autumn exterior of the refund rules we've described, you tin can enquire for a refund anyway, and we'll take a await. "

The company might brand an exception to their standard refund policy in some rare instances. For example, when there is a major, confusing bug in a game, or a game has been pulled from the Steam store.

You can submit whatever number of refund requests. If Steam thinks that you lot are abusing the refund system, they reserve the right to revoke your future ability to claim money back.

How Long Does a Steam Refund Accept?

Steam's customer service team can accept up to ii weeks to process your request. In the instance of a favorable outcome, it might be a week or more than until the money shows up on your original method of payment.

Refunds to international payment methods may accept longer. If your refund isn't in your bank account afterwards seven days, y'all should contact your bank direct and inquire about any awaiting returns on your business relationship.

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